*SUMMARY*
The Food & Beverage Supervisor provides leadership and direction to Food Service Attendants and Bartenders, and ensure that they follow all operational and food safety procedures while continuing service in a speedy and expeditious fashion.
*ESSENTIAL DUTIES AND RESPONSIBILITIES* which may include, but are not limited to, the following tasks:
* Resolve customer complaints regarding food service.
* Train workers in food preparation, and in service, sanitation, and safety procedures.
* Must be able to perform the duties of a Food Service Attendant and Bartender.
* Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
* Control inventories of food, equipment, small ware and liquor, and report shortages to designated personnel.
* Observe and evaluate workers and work procedures in order to ensure quality standards and service.
* Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
* Estimate supplies required to prepare for opening.
* Able to communicate verbally with guests and other employees.
* Ability to follow and accomplish instructions & procedures.
* Ensures that all Food Service Attendants follow Splash Lagoon Policies and Procedures.
* Food Services Supervisor may initiate and follow disciplinary actions up to but NOT including suspension and/or termination.
* Must be willing to perform other task and or related duties as assigned or required by management when necessary.
* Willingness to work a flexible work schedule as dictated by business and or/staffing demands.
*QUALIFICATIONS*
* Ability to properly and safely operate equipment used.
* Must be 18 years of age or older.
* Demonstrated ability to work independently.
* Ability to communicate effectively with public, guests and staff members.
* Must have emotional stability and the ability to make sound decisions that conform to facility policies when dealing in adverse situations.
* Knowledge that their decisions may affect the total facility and the lives of others.
* Must be firm, fair, consistent and courteous in order to gain the respect and cooperation of the public.
* Must have a positive attitude in order to fully cooperate with other employees in a team effort, and adhere to rules and regulations to ensure successful operation of a facility.
* Must have the physical and mental conditions necessary to be able to properly and timely activate and complete the EAP system in the case of an emergency.
* Must possess good oral communication skills.
* Must be skilled in the use and care of supplied equipment.
* Independent judgment concerning work methods and procedures is required.
*EDUCATION and/or EXPERIENCE*
* Minimum high school diploma or GED equivalent.
* 2-3 years supervisory experience
Job Types: Full-time, Part-time
Pay: From $15.
00 per hour
Expected hours: 32 – 40 per week
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Flexible schedule
* Health insurance
* Paid time off
* Vision insurance
Restaurant type:
* Quick service & fast food restaurant
Shift:
* Day shift
* Evening shift
Weekly day range:
* Monday to Friday
* Weekends as needed
Work Location: In person